Having an automated service that proactively provides comprehensive reports on the status of your backups saves time, energy and the resources that would have to be consumed actually monitoring your system, addressing issues whose warning signs were missed, picking up the pieces of a backup failure or worse.
Proactive Monitoring drastically reduces the risk of minor issues developing into a crisis with serious implications and possibly unrecoverable losses to productivity.
Proactive Monitoring will also help improve performance and alert your Company to equipment issues on a day-to-day basis.
Think of proactive monitoring as another set of eyes. By identifying and remotely addressing issues before they develop into significant problems. Your backup system will operate more efficiently while providing additional backup reliability and data integrity for restoration.
Your business is dependent on your ability to cost-effectively, efficiently and properly provide service. Proactive Monitoring provides you with comprehensive reports that consistently informs you of the status of your network.
Need we say more?
View an overview about our proactive monitoring services.
For more than a decade, we have been the remote data backup and recovery provider of choice for hundreds of companies of all sizes.
The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to STORAGE GUARDIAN to help our customers retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, STORAGE GUARDIAN follows different principles in accordance with worldwide practices for customer privacy and data protection.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
If you choose not to register or provide personal information, you can still use most of STORAGEGUARDIAN.COM. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding STORAGE GUARDIAN products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from STORAGE GUARDIAN.
STORAGE GUARDIAN occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:
STORAGE GUARDIAN has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.
In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
STORAGE GUARDIAN strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in CANADA or any other country where STORAGE GUARDIAN, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
Parents or guardians: We want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
The STORAGE GUARDIAN site does not publish content that is targeted to children. However, if you are concerned about your children providing STORAGE GUARDIAN any personal information without your consent, STORAGE GUARDIAN offers a Kids account. It allows parents to give parental consent for the collection, use and sharing of children's (ages 12 and under) personal information online.
If for some reason you believe STORAGE GUARDIAN has not adhered to these principles, please notify us by email at omry@storageguardian.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If you haven't previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across STORAGEGUARDIAN.COM, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
STORAGE GUARDIAN will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on STORAGE GUARDIAN or the site; (b) protect and defend the rights or property of STORAGE GUARDIAN and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of STORAGE GUARDIAN, its Websites, or the public.
IMPORTANT, PLEASE READ CAREFULLY: THIS END USER LICENSE AGREEMENT “EULA” IS A LEGAL AGREEMENT BETWEEN YOU (AS AN INDIVIDUAL OR ENTITY, “YOU” THE “CUSTOMER”) AND STORAGE GUARDIAN, FOR PRODUCTS AND SERVICES, WHICH MAY INCLUDE COMPUTER SOFTWARE AND ASSOCIATED DOCUMENTATION (“SOFTWARE”). BY INSTALLING OR OTHERWISE USING THE SOFTWARE OR RECEIVING THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT AGREE WITH THE TERMS OF THIS EULA, DO NOT USE THE SOFTWARE OR SERVICES.
This EULA grants you, the user, a non-exclusive, non-transferable license to use the Software, in object code for your internal business purposes (and not for managing third party data unless the product you have licensed expressly permits you to) under the terms and conditions stated herein.
You may use the Software for the number of licenses or capacity that you have purchased. You are permitted to make copies of the Software and documentation for your own use in accordance to EULA and Licensing Policy. Any copies or partial copies of Software and documentation that you make must incorporate all patent, copyright and trademark notices.
You may not (a) process third party data (as a service provider), provide commercial hosting services, sell, sublicense, rent or lease the Software to another party without purchasing the specific Storage Guardian license to do so, (b) decompile, disassemble, reverse engineer or modify in any manner, any of the Software (except to the extent such prohibition is expressly prohibited by law), (c) use the Software in violation of any applicable laws or regulations, or (d) make available the Software or your license file on any type of public sharing website or forums. The restrictions on using the Software to process the data of third parties, provide commercial hosting services, sublicense, rent or lease the Software does not apply to those participants of the Storage Guardian Cloud & Service Provider Program ("VCSP Program"), granted the rental license to use the Software under the terms of the VCSP Program. You agree that you may not disclose, transfer or otherwise make available the results of any performance or functionality tests of the Software, to any third party without the prior written consent of Storage Guardian.
Software may be provided to you for beta, demonstration, test or evaluation purposes, or is labeled as “Not for Resale” (“NFR”). The license granted under an Evaluation, Beta or NFR license shall be for a term of thirty (30) days (the “Evaluation Period”) unless otherwise provided by Storage Guardian, limited specifically for evaluation or demonstration purposes only. You agree not to use the Software under an Evaluation License in a production environment or for production data processing purposes and your use of a Beta or Evaluation License Software is at your sole risk to backup data. There is no obligation to support, maintain or provide any assistance regarding any of these licenses. In no event will Storage Guardian be liable for any damages for any claim or cause for any direct, actual, indirect damages, loss of data, consequential, incidental or special indirect damages, even if Storage Guardian has been advised of the possibility of such damages.
Free and Community License products can be used in your own production environment in accordance with the terms and conditions of this Agreement. You may not use the Free and Community Licenses to provide services to third parties or to process third party data. These versions can be used without additional purchase and can be upgraded to paying versions of the products to unlock additional functionality and features. There is no obligation to support, maintain or provide any assistance regarding any of these licenses. In no event will Storage Guardian be liable for any damages for any claim or cause for any direct, actual, indirect damages, loss of data, consequential, incidental or special indirect damages, even if Storage Guardian has been advised of the possibility of such damages.
(“Maintenance”) for the Software is available in accordance with Licensing policy and Support Policy, which can be found at www.Storage Guardian.com/support.html. Maintenance, if it is included in the Software purchased, will commence upon the date your order is processed and the license file is generated. You will receive (a) support for your Software, and (b) any updates, enhancements or improvements that are included or defined in the Maintenance Policies. Software updates cannot be applied to the Software with an expired Maintenance.
You agree that Storage Guardian may, for business purposes and improving the Software, collect, process and use technical information that is gathered as part of any product maintenance and support services provided to you, and any other technical information you provide to Storage Guardian, provided that such information does not identify You, a specific individual, or contain any personally identifiable information. By providing technical data and information to Storage Guardian, you consent to Storage Guardian’s storage and processing of such technical information for purposes of providing Software and support to you.
The Software has the capability to provide certain reports and survey information, including the generation and collection of geolocation data, regarding its use to Storage Guardian. This data collection is turned OFF by default and must be enabled by you. You always have the option to enable or disable at any time. Any information collected is deemed confidential and will only be used by Storage Guardian internally to enhance the quality of the Software.
In the event you provide personal information to Storage Guardian as part of your purchase and use of the Software, or for obtaining Maintenance, your personal information will be used, stored and processed in accordance with the Storage Guardian Privacy Policy, which can be found at https://www.storageguardian.com/privacy-policy/. You can always update your preferences by visiting the Storage Guardian customer portal.
For certain Software, your use of the Software may be limited by the capacity purchased. In the event you exceed the purchased capacity, the Software may not process additional workloads beyond the maximum capacity until you purchase additional capacity.
All right, title and interest to the intellectual property rights in and to the Software, and any copies that you are permitted to make, are owned by Storage Guardian and / or its licensors and is protected by patent, copyright, trade secret and other laws and international treaties. Such licensors, in addition to any other rights or remedies available to them, are third party beneficiaries of this EULA for their respective software. This Software is LICENSED, NOT SOLD. The purchase of the Software license (perpetual or subscription), is non-returnable and non-refundable. The Software is protected by patents, and certain trademarks and logos used in the software are protected by trademarks.
“Open Source” means various open source software components licensed under the terms of applicable open source license agreements included in the materials relating to such software. Open Source Software is composed of individual software components, each of which has its own copyright and its own applicable license conditions.
Any information that you post on the Storage Guardian Community Forums is deemed non-confidential to you. Storage Guardian has no obligation to manage or protect any information (confidential or personal) that you disclose on the Storage Guardian Community Forums.
Storage Guardian warrants that it has the right and authority to grant the License under this EULA. Storage Guardian will defend or, at its option, settle any action against End User based upon a claim that its use of the Software infringes any patent, copyright or other intellectual property right of a third party, and will indemnify End User against any amounts awarded against End User as a result of the claim, provided Storage Guardian is promptly notified of the assertion of the claim and has control of its defense or settlement. Storage Guardian warrants that the Software, in its unmodified form as initially delivered or made available to End User, will perform substantially in accordance with the Documentation for a warranty period of ninety (90) days from the date the Software is delivered to End User. This warranty does not apply to Licenses under sections 4.0 and 5.0. In the event the Software fails in a material respect to operate in accordance with the Documentation during the warranty period and Storage Guardian is unable to correct the defect, Storage Guardian’s sole and exclusive liability and End User’s sole and exclusive remedy shall be a refund of the License fee, if any, paid by End User for the Software. In the event a reported problem with the Software is End User’s fault, End User agrees to reimburse Storage Guardian for its correction efforts in accordance with its then standard rates. The foregoing limited warranty will not apply if failure of the Software is the result of damage or misuse caused by End User. EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, THE SOFTWARE IS PROVIDED 'AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY THAT THE SOFTWARE IS FREE OF DEFECTS, MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY STORAGE GUARDIAN OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, ANY STORAGE GUARDIAN DISTRIBUTORS OR RESELLERS, SHALL CREATE ANY WARRANTY IN ADDITION TO, OR IN ANY WAY INCREASE THE SCOPE OF, THE LIMITED WARRANTY. In no event will Storage Guardian, its affiliates, resellers, or distributors or suppliers be liable for any indirect, special, incidental or consequential damages arising out of the use of or inability to use the Software, including, without limitation, damages for lost profits, loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses, even if advised of the possibility thereof.
This Agreement sets forth Storage Guardian's entire obligation and End User’s exclusive rights with respect to the Software and, except to the extent otherwise specifically provided in a purchase order or other written communication or advertising signed or jointly issued by both parties with respect to the Software, supersedes any conflicting terms of any purchase order and any other communication or advertising with respect to the Software. No failure of either party to exercise or enforce any of its rights under this EULA will act as a waiver of those rights. If any provision of this EULA is found illegal or unenforceable, it will be enforced to the maximum extent permissible, and the legality and enforceability of the other provisions of this EULA will not be affected. This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein and the End User hereby irrevocably attorneys to the jurisdiction of the courts of Ontario and Canada as applicable. This Agreement and the underlying licenses may not be assigned without completely removing the software installation from the assignor, notifying and providing Storage Guardian with the assignee contact information (for support purposes), and is subject to the assignee agreeing to and complying with the terms and conditions of this Agreement and the Licensing Policy.
Welcome to Enterprise Backup and Virtual Recovery Solutions - Storage Guardian!
These terms and conditions outline the rules and regulations for the use of Storage Guardian's Website, located at https://storageguardian.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Enterprise Backup and Virtual Recovery Solutions - Storage Guardian if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We employ the use of cookies. By accessing Enterprise Backup and Virtual Recovery Solutions - Storage Guardian, you agreed to use cookies in agreement with the Storage Guardian's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Unless otherwise stated, Storage Guardian and/or its licensors own the intellectual property rights for all material on Enterprise Backup and Virtual Recovery Solutions - Storage Guardian. All intellectual property rights are reserved. You may access this from Enterprise Backup and Virtual Recovery Solutions - Storage Guardian for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Storage Guardian does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Storage Guardian,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Storage Guardian shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Storage Guardian reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant Storage Guardian a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Storage Guardian; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Storage Guardian. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of Storage Guardian's logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Please read our Privacy Policy.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
This privacy policy will explain how Storage Guardian uses the personal data we collect from you when you use our website.
Storage Guardian collects the following data:
You directly provide Storage Guardian with most of the data we collect. We collect data and process data when you:
Storage Guardian collects your data so that we can:
Storage Guardian securely stores your data at an offsite air-gapped data center, with managed firewall and proactive monitoring to ensure your data is kept secure.
Storage Guardian will keep your data and information for our contractual time. Once this time period has expired, we will delete your data by remove it completely from our database and provide audit trail for such actions.
Storage Guardian would like to send you information about products and services of ours that is relevant.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Storage Guardian from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Storage Guardian would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access — You have the right to request Storage Guardian for copies of your personal data. We may charge you a small fee for this service.
The right to rectification — You have the right to request that Storage Guardian correct any information you believe is inaccurate. You also have the right to request Storage Guardian to complete information you believe is incomplete.
The right to erasure — You have the right to request that Storage Guardian erase your personal data, under certain conditions.
The right to restrict processing — You have the right to request that Storage Guardian restrict the processing of your personal data, under certain conditions.
The right to object to processing — You have the right to object to Storage Guardian’s processing of your personal data, under certain conditions.
The right to data portability — You have the right to request that Storage Guardian transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 1-647-428-5827
Or write to us: info@storageguardian.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.aIIaboutcookies.org
Storage Guardian uses cookies in a range of ways to improve your experience on our website, including:
There are a number of different types of cookies, however, our website uses:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Storage Guardian keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2nd of November 2020
If you have any questions about Storage Guardian’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.
Email us at:
Call us at: 1-647-428-5827
Or write to us: info@storageguardian.com
Call 1.866.257.6224, ext 1 or 0.
Our support hours are Monday-Friday 8am-5pm EST.
StorageGuardian is an authorized distributor of Veeam products.
By submitting your information, you are agreeing to our
End User
License Agreement and
Terms and
Conditions.
Call 1.866.257.6224, ext 1 or 0.
Our support hours are Monday-Friday 8am-5pm EST.
